VERSATILE SYSTEM THAT GROWS FROM A MERE VOICE SWITCH TO A COMPLETE DATA-NETWORK -
The Dx 2000 is a highly versatile system, which can be configured to suit varied communication requirements of a Call Center, Hospital, Hotel or large Corporate Organization. It is a digital ISDN switch capable of handling transmission of Voice, Data, Text and Facsimile. The Dx 2000 is fully geared to keep pace with your organizations growth pattern.

TECHNICAL SPECIFICATION, RANGE AND DESIGN -
Dx 2000 series is a digital communication switching system available in a variety of configurations. The system is based on Time Division Multiplexing (TDM), Pulse Code Modulation (PCM) Switching Technology. Advanced CMOS chips are used to ensure optimum processor speed and minimum power utilization. Each card in the system is provided with an SMPS to convert 28 volt DC to its own operating and logic voltages. The system has a combination of active and passive bus to ensure reliable communication between the cards. All the cards are plug in type to ensure ease of maintenance.

Superior Design -
The Advanced technology, such as Universal Port and Non- blocking Architecture, ensures that performance is second to none. Through the deployment of VLSI and general LSI technologies, the required number of components have been greatly reduced resulting in a high level of reliability.

Seamless Migration -
The systems are so designed that they provide a seamless migration from 40 ports to 512 ports i.e. the systems can actually grow with the growing needs of the organization.

• SYSTEM DESIGN

The Dx 2000 is designed on an open port architecture offering exceptionally feature rich, state-of-the-art communication performance. Dx modularity gives your organisation a telecommunication switch that is tailored to your current needs and is designed to grow with your business requirements. Dx 2000 will let you integrate new technological advances and migrate to larger capacity without wasting the existing hardware. You can also network them with other platforms giving you the benefits of a virtual integrated PBX systems.



• FULLY FUNCTIONAL ACD*

Dx has inbuilt ACD capability for circular and fixed call routing which combined with sophisticated management information services provides an ideal platform for creating cost effective and efficient call center. It has powerful software where you can have access to multiple MIS reports for real time and historical agent activity.



• GSM GATE WAY*

Dx 2000 provides GSM Gateway functionality. Mobile calls can be routed through GSM Gateway thereby minimising the call charges. It also provides least cost routing by which outgoing calls can be routed on the optimum trunk route.



• PLCC INTERFACE*

Dx 2000 systems can be connected to PLCC equipment for electricity boards to provide communication over electrical transmission wires. Transit capabilities of the Dx 2000 can be used to set up private telecom networks over geographically spread out electrical grids by networking several EPABXs.



• GPAX/DID ENVIRONMENT*

Dx 2000 behaves similar to a CO exchange. It supports all types of connectivities like analog, digital (El) DID and ISDN lines. It can sense and extend polarity reversal and 16 KHz. It is so versatile that it can capture the CLI and extend DNI to the users.



• SEVEN LEVEL VOICE ANNOUNCER CARD (VSN2/VSN8)*

The seven level VSN2/VSN8 card greets and guides the caller to the desired extension. These cards also work as Direct Outward Station Access (DOSA) which allows the caller to access the CO line from another location and dial a distant location. All updates required at the customer premises can be remotely programmed through the telephone line without using Modem.



• HMS/PMS*

The system can be integrated to any standard HMS/PMS available in the industry. Dx 2000 can work in perfect unison with such packages to provide customized hospitality solutions.



• VOIP*

Dx System provides VOIP connectivity through in-skin 30 channel VOIP card. It also has basic VOIP gateway functionality.



• CTI* (COMPUTER TELEPHONY INTEGRATION)

The Dx 2000 provides immensely useful solutions based on CTI applications. It supports both first party & third party CTI interface. It is empowered to capture the Calling Number Information (CLI) and Dialled Number Information (DNI) from the incoming lines and forward it to the server. This integration provides a platform for various applications such as the Automatic Call Distribution (ACD) and Interactive /oice Response System (IVRS). It effectively merges telephone and computer systems into a single unit thus transforming your communication system into an even more powerful and versatile tool.



• VOICE MAIL INTEGRATION*

The system can be perfectly integrated to a voice mail which allows every user the privilege of having a private mail box where messages are stored and can be retrieved by the user at a later stage.



• ISDN COMPATIBILITY*

Dx 2000 systems support ISDN protocols. It can handle CLI, AOC, MSN & other supplementary services at all extensions. These voice related services are transparently provided to both KTS extensions and also to analog single line telephones.